
Privacy Policy
Last updated: May 30, 2026
1. Introduction
Seonix AI (“Company”, “we”, “us”, or “our”), headquartered in Surrey, British Columbia, Canada, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit seonixai.ca or engage our LeadFlow services.
By using our services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
We collect information that you provide directly and information collected automatically when you visit our site or engage our services.
2.1 Information You Provide
- Contact Data: Name, business name, email address, phone number, and city when you submit our contact form or request a strategy call.
- Service Information: Details you provide about your business, industry, target service areas, and goals so we can scope our LeadFlow plan to your needs.
- Communication Data: Messages you send us through email, phone, or contact forms.
2.2 Information Collected Automatically
- Device & Browser Data: IP address, browser type, operating system, device identifiers, and screen resolution.
- Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs.
- Cookies & Similar Technologies: Functional cookies for site performance and analytics cookies to understand traffic patterns. See Section 7 for details.
3. How We Use Your Information
We use your personal information to:
- Respond to inquiries: Provide quotes, schedule strategy calls, and answer your questions.
- Deliver services: Onboard your business onto LeadFlow, optimize your local SEO, and build your website.
- Improve our service: Analyze website usage patterns and optimize content and performance.
- Security: Detect, prevent, and respond to fraud, abuse, or security incidents.
- Legal compliance: Comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We do not sell your personal information. We share information only with:
- Service providers: Trusted third parties that help us deliver our services (hosting, email, analytics) under strict confidentiality agreements.
- Legal authorities: When required by law, court order, or to protect rights and safety.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.
5. Data Retention
We retain personal information only as long as necessary to deliver our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to fix inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal exceptions.
- Withdraw consent: Withdraw any consent you previously gave.
To exercise any of these rights, contact us at [email protected].
7. Cookies
We use cookies and similar tracking technologies to operate our website, remember preferences, and analyze traffic. You can disable cookies through your browser settings, but some features may not work correctly without them.
8. Security
We use industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Seonix AI is based in Canada and serves clients across Canada and the United States. Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure your information receives an adequate level of protection.
10. Children’s Privacy
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have done so, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Material changes will be posted prominently on our website.
12. Contact Us
Questions about this Privacy Policy or our data practices? Contact us:
- Email: [email protected]
- Phone: 778-917-3177
- Address: 15300 Croydon Dr, Surrey, BC V3Z 1H4, Canada
