Privacy Policy - SeonixAI

SeonixAI ("we," "us," or "our") operates the website seonixai.ca (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services. Please read this privacy policy carefully. By using the Website, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

Fill out our contact form (name, email address, phone number, business name, website URL, and message)
Contact us via email at [email protected] or by phone at 778-917-3177
Request a consultation or service inquiry
Subscribe to communications from us

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information about your device and usage, including:

Device Information: Browser type, operating system, device type, screen resolution, and language preferences
Log Data: IP address, access times, pages viewed, referring URL, and time spent on pages
Location Data: Approximate geographic location based on your IP address

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our Website. These may include:

Essential Cookies: Required for the Website to function properly, including session management and security features
Analytics Cookies: Help us understand how visitors interact with our Website by collecting and reporting information anonymously. We use Google Analytics to analyze website traffic and user behavior
Advertising Cookies: Used by third-party vendors, including Google, to serve ads based on your prior visits to our Website. Google uses cookies to serve ads based on your past visits to our Website and other websites on the internet

You can opt out of Google's use of cookies by visiting Google Ads Settings. You may also opt out of third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of the Website may become inaccessible or not function properly.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To respond to your inquiries, process service requests, and provide our web development and SEO services
Communication: To contact you regarding your inquiries, send service-related notices, and provide information you have requested
Website Improvement: To analyze usage patterns, improve our Website's functionality, content, and user experience
Marketing: To display relevant advertisements on third-party websites using remarketing and similar audience tools through Google Ads and other platforms
Security: To detect, prevent, and address technical issues, fraud, and other harmful or unlawful activities
Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Google Analytics and Advertising

Our Website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how visitors use our Website. The information generated by cookies about your use of the Website is transmitted to and stored by Google on servers in the United States.

We may also use Google Analytics Advertising Features, including:

Remarketing with Google Analytics
Google Display Network Impression Reporting
Google Analytics Demographics and Interest Reporting

These features use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Google advertising cookie) together to inform, optimize, and serve ads based on your past visits to our Website.

You can opt out of Google Analytics Advertising Features through Google Ads Settings, the Google Analytics Opt-out Browser Add-on, or the Network Advertising Initiative opt-out page.

For more information on how Google uses data when you use our Website, visit How Google uses data when you use our partners' sites or apps.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting business, or servicing you (e.g., web hosting, analytics, email delivery), provided they agree to keep your information confidential
Legal Requirements: We may disclose your information when required by law, in response to legal processes, or to protect our rights, property, or safety
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
With Your Consent: We may share your information with third parties when you have given us explicit consent to do so

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for the purpose of responding to your inquiry and for our business records.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you
Correction: You may request that we correct any inaccurate or incomplete personal information
Deletion: You may request that we delete your personal information, subject to certain exceptions
Opt-Out: You may opt out of receiving marketing communications from us at any time
Cookie Preferences: You can manage your cookie preferences through your browser settings

To exercise any of these rights, please contact us at [email protected].

7.1 California Residents (CCPA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information collected about you, request deletion of your personal information, and opt out of the sale of your personal information. We do not sell personal information.

7.2 European Economic Area (GDPR)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to data portability, the right to restrict processing, and the right to object to processing. Our legal basis for processing your information is your consent, our legitimate interests in providing and improving our services, and compliance with legal obligations.

7.3 Canadian Residents (PIPEDA)

If you are a Canadian resident, your personal information is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access, correct, and challenge compliance regarding your personal information. We process your information with your knowledge and consent, and only for purposes that a reasonable person would consider appropriate.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected] and we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: 778-917-3177
Website: seonixai.ca/contact